AI Email Insights

A look inside

Four numbers that change everything

The whole product, told in the figures your team actually feels.

Responsiveness

1h 42m

average first reply, across every connected mailbox

23% faster than last month

Replies per day

MonTueWedThu FriSatSun

Your team answers faster, without being chased

Response time is measured per person, per department and per customer domain - so improvement is something you can point at.

Sentiment

62%

of replies read as positive - and you see the moment that starts to slip

Healthy this week

62%

Positive

26%

Neutral

12%

Negative

Tone you can measure, not guess at

Every message is scored and rolled up per customer, so a souring relationship shows up as a number long before it shows up as a cancellation.

Follow-ups

threads waiting on a reply right now - each one surfaced without anyone hunting for it

Caught automatically

Renewal quote

waiting 2 days

Overdue

Proposal feedback

waiting 8 hours

Due today

Onboarding slots

waiting Friday

Snoozed

Nothing goes cold in the backlog

Quiet threads raise their own hand, then get snoozed, completed or reopened from a single queue.

Automation

64%

of everyday mail answered the moment it arrives, with nobody opening the tab

1,640 sent this month

412

Pricing replies

907

Support replies

233

Careers replies

Billing replies

The routine handles itself

Category-gated templates you preview once, switch on individually, and audit in a full delivery log.

Everything in one workspace

One inbox, six kinds of intelligence

Every message that lands in a connected mailbox is read, scored and routed - so nothing important is left sitting in someone's unread pile.

Sentiment analysis

Every reply is scored positive, neutral or negative, with the tone trend tracked per customer, per team and over time - so frustration surfaces before it becomes churn.

Responsiveness metrics

First-response and resolution times measured per employee, department and domain, with slow threads flagged automatically instead of discovered in a monthly review.

AI auto-replies

Category-aware templates answer routine mail the moment it arrives. Preview every template, gate it by category, and audit every send in a full delivery log.

Follow-up tracking

Threads waiting on a reply are detected on a schedule, then snoozed, completed or reopened from one queue - with notifications so nothing quietly goes cold.

Next actions & lead types

The AI extracts what should happen next and classifies the opportunity, turning a long thread into a one-line instruction your team can actually work from.

Teams & assignment

Group mailboxes by department, assign threads to the right owner, and track workload across the team from a single view.

Up and running today

Three steps to your first insight

No migration, no plugin on every desk, no rewriting how your team already works. Connect the mailbox you already use and the analysis starts on the next message.

Start now

Connect your mailbox

Add a Gmail or Outlook account with an app password and run the built-in connection test. Add as many shared inboxes as your team needs.

Let the AI read the conversations

Messages sync in the background and each thread is summarised, scored for sentiment, categorised and matched to a lead type - no manual tagging.

Act on the queue, not the noise

Work from follow-ups, next actions and escalations instead of an unread count - and let auto-replies clear the routine mail for you.

Understanding

Every conversation, understood

The AI reads the whole thread, weighs the tone behind it and hands your team the one line that actually matters.

See what it finds

Never dropped

Nothing waits in the dark

Threads that go quiet raise their own hand - long before the customer has to chase you for an answer.

Watch the queue work

Automation

The routine answers itself

Everyday mail is handled the moment it lands, so the only messages left in front of your team are the ones worth their time.

Put it on autopilot

One source of truth

Every mailbox. One clear picture.

Sales, support and billing measured the same way, on the same numbers, in the same place.

Bring it together

Automation

Answer the routine mail without touching it

Build reply templates per category, decide which ones are allowed to send on their own, and keep a complete log of every automated response - with one-click retry when a send fails.

Category-gated templates - each one switched on or off independently
Live preview before a template ever goes out
Full delivery log with retry and per-message detail
Runs on a schedule, or trigger a pass on demand

Auto-reply log Running

Pricing

Re: Plan comparison for 40 seats

Sent 2 min ago · template "Pricing v3"

Support

Re: Password reset not arriving

Sent 14 min ago · template "Reset help"

Careers

Re: Application received

Queued · retry in 5 min

Reporting

Numbers your managers will actually open

Break performance down by domain, department or individual, compare periods, and export the whole thing to Excel when someone asks for the underlying rows.

Per-domain and per-department summaries
Thread summaries you can refresh on demand
Excel export and bulk upload built in
Configurable AI prompts to match your vocabulary

Response time by department Last 30 days

Support48 min

Sales2h 05m

Billing5h 20m

Partnerships1d 03h

Works with what you have

Connect the mailboxes your team already lives in

Bring in Gmail and Outlook accounts, group them by department, and keep everything syncing in the background.

Gmail

App-password connect with a built-in connection test.

Outlook

Sync Microsoft mailboxes alongside your Google accounts.

Excel

Export any report, or bulk upload from a sample sheet.

Secure access

OTP verification and per-department access controls.

Customer stories

Teams that stopped guessing

We found out a key account had gone quiet for eleven days. The follow-up queue caught it, not us. That renewal closed the following week.

Priya Raghavan

Head of Customer Success

Auto-replies now handle about two thirds of our billing mail. The team only sees the messages that actually need a human.

Daniel Okoye

Operations Manager

Being able to show response times per department in a board pack, without anyone exporting spreadsheets by hand, changed how we run the weekly review.

Mei Lin Tan

Director of Support

Turn your team's inbox into decisions you can act on

Four numbers that change everything

Your team answers faster, without being chased

Tone you can measure, not guess at

Nothing goes cold in the backlog

The routine handles itself

One inbox, six kinds of intelligence

Sentiment analysis

Responsiveness metrics

AI auto-replies

Follow-up tracking

Next actions & lead types

Teams & assignment

Three steps to your first insight

Connect your mailbox

Let the AI read the conversations

Act on the queue, not the noise

Every conversation, understood

Nothing waits in the dark

The routine answers itself

Every mailbox. One clear picture.

Answer the routine mail without touching it

Numbers your managers will actually open

Connect the mailboxes your team already lives in

Gmail

Outlook

Excel

Secure access

Teams that stopped guessing

Stop guessing what your inbox is telling you